Prof. Dr. Ebru ÇÖĞENDEZ

Ebru Çöğendez Clinic, as the data controller, is committed to the principle of protecting the privacy of private life; Our customers’ personal data will be recorded, classified, stored, updated in accordance with the Personal Data Protection Law No. 6698 (” Law “) and will be processed within the framework of the processing conditions listed in the Law, and will be transferred to third parties in cases and to the extent permitted by the legislation.

This Information Text has been prepared in accordance with the relevant legislation in force and the rules shown in the regulations, notifications, decisions and guides published by the Board, especially the Law. If there is a change in the Law or other relevant legislation after the publication date of the Information Text and the Information Text becomes incompatible with the change in question, the amended provisions and rules will be applicable. All notifications, decisions and guides published by the Board are followed by me/us, and the rules stipulated in the Information Text are kept up to date.

  1. DATA OWNER/RELATED PERSON

The data subjects within the scope of this Information Text are the patients and their relatives whose personal data are processed.

  1. IDENTITY OF THE DATA CONTROLLER AND REPRESENTATIVE

In accordance with the law, your personal data; It will be collected and processed by Ebru Çöğendez Clinic, as the data controller, within the scope explained below. For your questions regarding the processing of your personal data : info@ebrucogendez.com You can contact Ebru Çöğendez Clinic Contact Person via e-mail address.

  1. PURPOSES OF PROCESSING PERSONAL DATA, LEGAL REASONS FOR PROCESSING AND METHODS OF COLLECTION

Ebru Çöğendez Clinic will be able to record, store, update, transfer, classify and process your personal data to third parties in accordance with the conditions and to the extent specified under the heading “conditions for processing personal data” in Articles 5 and 6 of the Law. Ebru Çöğendez Clinic clearly states the purposes of processing personal data and processes personal data within the scope of purposes related to these activities in line with its business activities. Your Personal Data collected through the channels and methods specified in this Information Text is processed by Ebru Çöğendez Clinic for the following purposes and legal reasons :

Data Processing Activity: Carrying out Patient Registration, Appointment and Call Center Line Activities

Processed Personal Data

Personal Data Processing Purposes

  • Name surname
  • Name-Surname of the Patient’s Relative (If the Procedures Are Conducted by the Patient’s Relative)
  • Phone number
  • Phone Number of the Patient’s Relative (If the Procedures Are Conducted by the Patient’s Relative)
  • Email Information
  • Patient’s Relative E-Mail Information (If the Procedures Are Conducted by the Patient’s Relative)
  • Call Center Records
  • Requests and Complaints

Carrying out Identity Identification and Verification Procedures, Creating Appointments, Performing Cancellation and Change Procedures of Appointments, Providing Information About Appointments, Executing Appointment Processes through the Call Center, Providing Reminders for Incomplete Appointments, Planning and Managing Daily Operations, Conducting Activities in Compliance with the Legislation, Tracking Requests and Complaints , Carrying out Patient Relations Management Processes, Carrying out Communication Activities, Carrying out Storage and Archive Activities, Providing Information to Authorized Persons, Institutions and Organizations

Legal Reasons for Processing Personal Data








Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of the contract.

legal grounds.

Personal Data Collection Methods

Your above-mentioned personal data is collected through the call center line, electronic forms and various communication tools on our website, various websites that provide appointment services with which we have a contract, and mobile applications and call center lines of the websites.

Data Processing Activity: Performance of Health Services

Processed Personal Data

Personal Data Processing Purposes

  • Name surname
  • Turkish Identity Number
  • Gender, Nationality, Marital Status
  • Place/Date of Birth
  • ID Serial No./Validity Date
  • Mother’s Name, Father’s Name
  • Identity Volume No./Sequence No.
  • Passport Number / Validity Period / Country of Issue
  • Blood Pressure, Height, Weight Information
  • Chronic Disease, Allergy Information
  • Menstruation Information
  • Examination, Prescription Data
  • Diagnosis, Prognosis, Treatment, Examination, Laboratory, Test Information
  • Social Security Institution Data
  • Data on Private Health Insurance
  • Hospital Selection Information
  • Information on Religious Needs in the Birth Procedure

Carrying out Identity Identification and Verification Procedures, Protection of Public Health, Preventive Medicine, Medical Diagnosis, Carrying out Necessary Treatment and Care Services, Sharing Requested Information with the Ministry of Health and Other Public Institutions and Organizations in accordance with the Relevant Legislation, Providing Medicine Supply, Planning and Management of Daily Operations , Evaluation of the Patient, Performing Outpatient Treatment, Performing Necessary Tests and Examinations and Carrying Out Related Processes, Laboratory, Imaging, etc. within the Scope of Diagnosis and Treatment Studies Conducted for the Patient. Carrying out Activities, Archiving/Storing Data Regarding the Health and Financial Services Provided in accordance with the Legislation, Providing Information to Authorized Persons, Institutions and Organizations

Legal Reasons for Processing Personal Data








Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • Providing medical diagnosis, treatment and care services

legal grounds.

Personal Data Collection Methods

Your personal data mentioned above are collected through the call center line, various communication tools, information consent forms and clinic forms.

Data Processing Activity: Carrying out Patient Exit and Finance/Accounting Transactions

Processed Personal Data

Personal Data Processing Purposes

  • Name surname
  • Bank account information
  • Credit Card Number
  • Billing Information
  • Receipt Information
  • Signature

Carrying out Finance and Accounting Activities, Carrying out Activities in Compliance with the Legislation, Planning and Management of Health Financing, Confirming the Relationship with Contracted Institutions, Archiving / Storing the Data Regarding the Health and Financial Services Provided in accordance with the Legislation, Carrying out the Invoicing Processes for Services

Legal Reasons for Processing Personal Data








Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of the contract.
  • It is mandatory for the data controller to fulfill its legal obligation

legal reasons.

Personal Data Collection Methods

Your personal data mentioned above are collected through ÖSS forms and release letters.

Data Processing Activity: Conducting Website Activities

Processed Personal Data

Personal Data Processing Purposes

  • ROPE
  • User Traffic Information

Carrying out Website Activities, Carrying out Storage and Archive Services, Carrying out Information Security Processes, Creating and Tracking Visitor Records, Providing Information to Authorized Persons, Institutions and Organizations

Legal Reasons for Processing Personal Data








Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • It is clearly provided for in the law

legal grounds.

Personal Data Collection Methods

Your personal data mentioned above is collected through our website.

Data Processing Activity: Ensuring Physical Space Security

Processed Personal Data

Personal Data Processing Purposes

  • Camera Recordings

Ensuring the Security of Data Controller Operations, Ensuring Physical Space Security, Conducting Storage and Archive Activities, Providing Information to Authorized Persons, Institutions and Organizations

 

Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

legal grounds.

Personal Data Collection Methods

Your personal data mentioned above is collected by CCTV cameras.

 

Data Processing Activity: Conducting Legal Transaction Activities

Processed Personal Data

Personal Data Processing Purposes

  • Information in Correspondence with Judicial and Administrative Authorities
  • Information within the Scope of Warning Letter/Notification
  • Contract Information
  • Information in the Case File

Conducting Activities in Compliance with the Legislation, Executing Goods/Service Sales Processes, Executing Contract Processes, Providing Information to Authorized Persons, Institutions and Organizations, Following and Executing Legal Affairs

Legal Reasons for Processing Personal Data

Your personal data is processed by the Clinic in order to achieve the above-mentioned purposes, especially as specified in Article 5 of the KVKK ;

  • It is clearly stipulated in the law,
  • It is mandatory for the data controller to fulfill its legal obligation,

legal reasons.

Personal Data Collection Methods

Your personal data mentioned above are collected through powers of attorney, contracts, printed and electronic petitions/documents.

  1. TRANSFER OF PERSONAL DATA

Personal data belonging to data owners are only available to the suppliers and business partners we cooperate with, private insurance companies, laboratories in the country, imaging centers, medical centers, ambulances, medical devices and health centers with which we cooperate for medical diagnosis and treatment, within the scope of the purposes listed above and your sharing purpose. institutions providing the service, hospitals, the health institution to which the patient is referred or to which the patient himself applies, the second physician for the purpose of obtaining the second physician’s opinion, authorized legal representatives, lawyers from whom we receive consultancy, third parties including auditors, your employer, if the billing is made to the institution where the patient works, to the relevant institution, the patient’s care With the intention of continuing outside the hospital, your companions are shared with authorized public institutions and organizations, information technologies and archive service companies, limited to the documents and purposes requested by the relevant public institutions and organizations.

  1. SHARING PERSONAL DATA WITH THIRD PARTIES LOCATED ABROAD

Your personal data; Storing information regarding your identity, contact and health data through various programs whose infrastructure is located abroad, system infrastructures or cloud systems used for storage and archiving purposes are located abroad , private insurance companies, etc. Keeping the e-mail contact addresses sent to the relevant parties and our e-mail service infrastructures in data centers located abroad, the physician from whom you request a second opinion is located abroad, and in case a second opinion is requested from a physician in the country, the patient is sent to the patient through telephone applications whose infrastructure is located abroad. Health data can be shared abroad within the framework of transmitting the information specified in the contact form on the website automatically to e-mail data centers whose infrastructure is located abroad.

  1. YOUR RIGHTS UNDER THE LAW

As personal data owners, you can submit your requests regarding your rights to www.ebrucogendez.com. By filling out the Data Subject Application Form (based on the Communiqué on the Procedures and Principles of Application to the Data Controller) shared at , or in writing with another document containing the mandatory information written in the application form, or registered electronic mail (KEP) address, secure electronic signature, Your identity can be confirmed by Ebru Çöğendez Clinic by mobile signature or by using the e-mail address previously notified to Ebru Çöğendez Clinic by the relevant person and registered in the Ebru Çöğendez Clinic system . to the clinic to the address X specified below or info@ebrucogendez.com If you send it to the contact address, the request will be finalized free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, Ebru Çöğendez Clinic will charge the fee at the tariff determined by the Personal Data Protection Board. In this context, personal data owners;

  • Learning whether personal data is processed or not,
  • Requesting information if personal data has been processed,
  • Learning the purpose of processing personal data and whether they are used for their intended purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the law and other relevant legal provisions, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,
  • In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

Ebru Çöğendez Clinic ensures that if the current legislation is changed and there is any incompatibility between this Information Text on the Protection of Personal Data and the change in question, the provisions of the legislation will apply.

Data Controller : Ebru Çöğendez Clinic

Address : X

Phone : 0542 189 10 40